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Changes to Our Immigration Support Weekly Drop-In


Accessing reliable legal guidance can be a daunting challenge when navigating the immigration system. Citizens Advice York, Refugee Action York (RAY) and York City of Sanctuary continue to work together to provide free, accessible support for local individuals and families.

We have updated our weekly Friday drop-in service at West Offices to offer extended hours and streamlined advice access.

Key Details for Visitors

  • When: Every Friday from 9:30 AM to 3:30 PM
  • Where: Citizens Advice York, West Offices, Station Rise, York, YO1 6GA
  • Cost: Completely FREE
  • Appointments: Walk-in service and everyone is welcome

What Support is Available?

Advisers are available throughout the day to provide combined Level 1 & Level 2 general immigration advice and information. Whether you need a quick answer to a general query or initial guidance on complex immigration matters, qualified advisers will be on hand to assist.

Built on Trust and Inclusivity

  • Confidential: Your information and personal situation are completely safe with us
  • Independent: We offer impartial advice tailored to your best interests
  • For Everyone: We support people from all backgrounds and cultures across York

For more details about our advice services, visit citizensadviceyork.org.uk