Feedback and complaints

Give feedback on your appointment

If you have feedback to give on a recent appointment with one of our advisors then please use this form:

https://www.citizensadviceyork.org.uk/feedback-form/

General feedback and compliments

To give general feedback or to pass on a compliment about one of our volunteers or staff, please feel free to speak to ask to speak to a manager; or alternatively write to us at:

Citizens Advice York
West Offices
Station Rise
York
YO1 6GA

Complaints

For details of how to make a complaint, please view or download our complaints leaflet below.