How can we help?
Get advice online from Citizens Advice
Online Budgeting Tool
Many York residents are struggling financially due to high living costs, rising poverty, and unaffordable housing.
Struggling to manage your finances? Get help budgeting with our: Budgeting Tool
Drop-In Sessions
We are running drop-in sessions twice each week. Drop-Ins will run every Monday & Thursday morning.
Time: 09:30 a.m - 12 p.m
Location: West Offices Station Rise, YO1 6GA
This session may close early due to demands.

News and Events
- Closing Date Approaches for Armed Forces LGBT Ban Recognition Scheme
Veterans and personnel affected by the historic policy prohibiting LGBT individuals from military service have until 12 December 2026 to apply for financial and non-financial… Read more: Closing Date Approaches for Armed Forces LGBT Ban Recognition Scheme - Citizens Advice York is seeking Trustees
Would you like to help run an influential, important local charity? Citizens Advice York (CAY) is a very important organisation, never more so than at… Read more: Citizens Advice York is seeking Trustees - New Weekly Drop-In Service Launches in York to Provide Vital Immigration Support
Citizens Advice York, RAY, and York City of Sanctuary team up to offer free, confidential, and independent advice starting Friday, 3rd July. Accessing reliable legal… Read more: New Weekly Drop-In Service Launches in York to Provide Vital Immigration Support - Macmillan Money & More: Free Financial Support During Cancer
A cancer diagnosis is hard enough without the extra stress of money worries. At Citizens Advice York, we want to make sure you don’t face… Read more: Macmillan Money & More: Free Financial Support During Cancer
Outreach
We have a number of dedicated outreach services, bringing our service to various neighbourhoods & groups around York.
Find out more here.
Immigration Support Weekly Drop-In
Time: Every Friday from 9:30 AM to 12:30 PM
Location: West Offices, Station Rise, York, YO1 6GA
Cost: Completely FREE
Appointments: Not required
This is a walk-in service and all immigrants are welcome. (Launching Friday, 3rd July).
