Job Vacancies
Details of our available job roles can be found below. This will include all information surrounding the role itself, and information on how to apply.
To apply for a role:
Please download & complete the corresponding application documents and return them to: admin.team@cayork.org
To apply for a role:
Please download & complete the following application documents and return them to: admin.team@cayork.org
Debt Team Manager
Salary: £28,500 to £31,500 per annum, dependent on experience
Hours: 37 hours per week
Contract Period: Funded to 31 March 2026 (continuation subject to funding)
Reporting to: CEO
Closing Date: 12 noon, Friday 18th July 2025
Role Purpose
We are seeking an experienced and proactive individual to deliver high-quality debt advice and casework as part of Citizens Advice York’s specialist debt team. You will support vulnerable clients in line with the General Help Quality Mark and the aims, policies, and principles of the Citizens Advice service.
This is a dynamic leadership role with additional responsibility for managing and supporting the induction and integration of a new Debt Outreach Worker post, ensuring the service reaches underserved communities and maintains high standards of quality and impact.
Please note: This role involves working with vulnerable clients and may be subject to an enhanced Disclosure and Barring Service (DBS) check
Debt Caseworker
Location: York Citizens Advice
Salary: £27,938.09 – £29,640.95 per annum (pro rata), dependent on experience
Hours: Full-time, 37 hours per week (job share considered)
Contract: Fixed-term to 31st March 2027 (extension subject to funding)
Application Deadline: 5pm, Monday 25th August 2025
Interview Date: Monday 1st September 2025
Are you passionate about helping people manage their finances and reduce debt?
We are seeking a committed and experienced Outreach Debt Caseworker to join our Money Advice Team at York Citizens Advice.
In this vital role, you will:
- Deliver comprehensive, client-focused debt management advice.
- Manage a full caseload with professionalism and care.
- Report to the Debt Team Manager and contribute to reporting for Citizens Advice and funders.